Shipping and Return Policy
Nutrifactor® is committed to uncompromising quality and customer satisfaction. All our products are backed by 100% Satisfaction Guarantee.
1. How do I track my order?
Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add “Nutrifactoruae.com” to your email address book. If need assistance, please call / Whatsapp +971505736175
2. What are the shipping charges & time?
We currently offer Free Standard Shipping if your order is above AED. 100 in major cities of UAE only. Shipping may take 2-4 days. Shipping may take 2-4 days. Other than UAE, Custom clearance will be your responsibility.
3. What are the exchange, return and refund policies for nutrifactoruae.com?
Any product may be returned within 10 days of purchase. For any product that you are not satisfied with, please call +971505736175 or email us and you’ll receive instruction on how to get an exchange or a refund.
If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instruction on how to send the product back.
4. How do I return Nutrifactor products if purchased from a different store?
If you purchased Nutrifactor products online on another website, please follow the instruction on that site for returns and refund.
If you purchased Nutrifactor products at one of our retailer partners, please return the item to that store according to their return and refund policy.
We stand by the quality of our products 100%.